Shipping policy

Shipping Policy

Thank you for shopping with Velmuora.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping carrier.

Most orders are delivered within 7–15 business days.

Please note that delivery times are estimates only and may be affected by carrier delays, holidays, customs processing, high order volume, or other circumstances outside our control.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Tracking information may take a few days to update after shipment.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Velmuora is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is delayed or appears lost, please contact us at Support@Velmuora.com and we will assist you in checking the shipment status.

Customs, Duties, and Taxes

Velmuora is not responsible for any customs fees, duties, import taxes, or additional charges that may apply in your country or region.

These charges are the responsibility of the customer.

Multiple Shipments

In some cases, items in the same order may be shipped separately depending on product availability or fulfillment location.

Contact Information

Velmuora
Glorex LLC
1207 Delaware Ave 3096
Wilmington, DE 19806
United States

Email: Support@Velmuora.com
Phone: +1 213 315 2986